trying to load firefox, its not responding?
Hi, Been using firefox for a few years. Bought new lap top 3 months ago and loaded up firefox. Few days ago it started to (not respond) Thought I would uninstall and then reinstall. Took ages to uninstall (can not now see it in system files) and I have now sent almost a day to reinstall it . The 'now installing' green bar is stuck 3 quarters along and the 'installing green bar is stuck around 1 quarter Got internet and starting to get frustrated. Can't seem to stop it either Cheers Geoff
Penyelesaian terpilih
Hi Geoff, the standard installer needs to download additional files, and sometimes that is blocked by firewall software or other security software. You can try downloading the "full" installer (also known as the "offline" installer because it doesn't need to connect back for more files) and see whether that one works better.
Scroll down to your preferred language:
https://www.mozilla.org/firefox/all/
Do you recall whether you were using the 32-bit or 64-bit version before? If you hadn't selected the 64-bit version, it probably was the 32-bit. Unless you have Microsoft Office installed, you probably won't need this article, but just in case: How to switch from 32-bit to 64-bit Firefox.
Success?
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Penyelesaian Terpilih
Hi Geoff, the standard installer needs to download additional files, and sometimes that is blocked by firewall software or other security software. You can try downloading the "full" installer (also known as the "offline" installer because it doesn't need to connect back for more files) and see whether that one works better.
Scroll down to your preferred language:
https://www.mozilla.org/firefox/all/
Do you recall whether you were using the 32-bit or 64-bit version before? If you hadn't selected the 64-bit version, it probably was the 32-bit. Unless you have Microsoft Office installed, you probably won't need this article, but just in case: How to switch from 32-bit to 64-bit Firefox.
Success?
Hi Jscher2000 Many thanks for getting back to me. The download has been successful and I am up and running. Thanks for your interest Geoff