Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

"Thunderbird is not responding". Took our computer in and still have same email issue

  • 1 balasan
  • 5 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh Wayne Mery

Kathy W
Kathy W
more options

When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

Penyelesaian terpilih

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

Baca jawapan ini dalam konteks 👍 1

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Penyelesaian Terpilih

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.