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Unable to send/receive messages in some accounts.

  • 4 balasan
  • 4 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh hmp

hmp
hmp
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Suddenly, since the automatic update to 52.3, I cannot receive any emails for some of my accounts. Clicking on them shows the Server is down/disconnected error. The folder subscribe list for those accounts is empty, no entries and no checkboxes, not even a trash or inbox is present. I tried sending an email to a friend who confirmed they received it, but it showed error when I sent it and told me the email was not sent and not copied to the sent box. My antivirus, isp and antispyware softwares are not the problem, because some of my accounts are still working as normal in thunderbird.

Please help!

Suddenly, since the automatic update to 52.3, I cannot receive any emails for some of my accounts. Clicking on them shows the Server is down/disconnected error. The folder subscribe list for those accounts is empty, no entries and no checkboxes, not even a trash or inbox is present. I tried sending an email to a friend who confirmed they received it, but it showed error when I sent it and told me the email was not sent and not copied to the sent box. My antivirus, isp and antispyware softwares are not the problem, because some of my accounts are still working as normal in thunderbird. Please help!

Penyelesaian terpilih

Seems to have loads of people complaining. http://downdetector.co.uk/problems/outlook

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All Replies (4)

hmp
hmp Pemilik Soalan
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When I log onto the hotmail/outlook servers, the new emails are loading fine, and there is no change in verification. I don't use two-step. Passwords are unchanged.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Penyelesaian Terpilih

Seems to have loads of people complaining. http://downdetector.co.uk/problems/outlook

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Do you use Avast ? Another person had similar issue and found that Avast was the culprit.

In Avast security products you can disable the interception of secure connections:

Open the dashboard of your Avast application. Go to Settings > Active Protection and click Customize next to Web Shield. Uncheck the Enable HTTPS Scanning setting and confirm this by clicking OK.

hmp
hmp Pemilik Soalan
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I don't use Avast, but now the problem accounts are all working again! Thanks Toad-Hall!