Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

A new Firefox Download?

  • 1 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh Happy112

Scotirish
Scotirish
more options

Two days ago when I started up my desktop computer, up popped a full screen notice with the Firefox logo an "Critical Firefox Update" ..........Download Here". There was nothing about the update. And the address bar showed a name, etc. that didn't look to be from Firefox or Mozilla, etc. It has never appeared again on my computer again. Was it a fake or for real???

Two days ago when I started up my desktop computer, up popped a full screen notice with the Firefox logo an "Critical Firefox Update" ..........Download Here". There was nothing about the update. And the address bar showed a name, etc. that didn't look to be from Firefox or Mozilla, etc. It has never appeared again on my computer again. Was it a fake or for real???

Penyelesaian terpilih

Hi  !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

In case you opened it : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Baca jawapan ini dalam konteks 👍 2

All Replies (1)

Happy112
Happy112
more options

Penyelesaian Terpilih

Hi  !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

In case you opened it : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware