When I try reset master password by pressing enter, nothing happens, what am I missing?
I follow the link ( chrome://pippki/content/resetpassword.xul), press enter, and then nothing happens. It looks like a page is trying to open, but none does. So I can't change, reset, or do anything without annoying pop ups about the Master Password. Please help!
Penyelesaian terpilih
Try to rename/remove logins.json and key3.db in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
All Replies (1)
Penyelesaian Terpilih
Try to rename/remove logins.json and key3.db in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox