Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

FF just wiped out all went back to new default mode. WTF?

  • 1 balasan
  • 1 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh FredMcD

Sher
Sher
more options

FF did some sort of an update, this morning and wiped out all changes and preferences I'd made, including bookmarks, and placed me back at "bare beginnings" modality. I have WIN 10 OS. What's going on???

FF did some sort of an update, this morning and wiped out all changes and preferences I'd made, including bookmarks, and placed me back at "bare beginnings" modality. I have WIN 10 OS. What's going on???

All Replies (1)

FredMcD
FredMcD
more options

It's possible something went wrong and the browser refreshed.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible