We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't upload the firefox from the App Store to my Mac.

more options

I was told to update to the latest version of Firefox. I am running IOS 10.13.4 on my Mac desktop. I was told that I had to use the App store to get the software. It doesn't seem to be available in the app store for a desktop. And now I have no Firefox, the web version replaced my old version, and my mac says that I don't have "permission" to install the App Store version. What the ???

I was told to update to the latest version of Firefox. I am running IOS 10.13.4 on my Mac desktop. I was told that I had to use the App store to get the software. It doesn't seem to be available in the app store for a desktop. And now I have no Firefox, the web version replaced my old version, and my mac says that I don't have "permission" to install the App Store version. What the ???

Penyelesaian terpilih

Hmm, I'm not familiar with Firefox in the Mac store, or running iOS on a Mac. Perhaps you should reinstall from Mozilla's site. Please see this article: How to download and install Firefox on Mac.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

Hmm, I'm not familiar with Firefox in the Mac store, or running iOS on a Mac. Perhaps you should reinstall from Mozilla's site. Please see this article: How to download and install Firefox on Mac.