Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

When using my Wacom Tablet in Firefox often doesn't register my clicks

  • 1 balasan
  • 2 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh Shadow110

Fokkzel
Fokkzel
more options

So i have this problem on multiple computers with different tablets. When i use my pen to click on a tab, press a button or try to highlight a text, etc, it won't register. And when i switch to my mouse, it works fine.

One another computer the same thing happens except that the moment i touch the mouse all my actions i pressed using my pen tablet will suddenly start at once.

I remember a time i didn't have this problem but i cant remember when that time was'. i have this problem on 4 different computers with different intous pro 2016 tablets, ranging from S to L.

So i have this problem on multiple computers with different tablets. When i use my pen to click on a tab, press a button or try to highlight a text, etc, it won't register. And when i switch to my mouse, it works fine. One another computer the same thing happens except that the moment i touch the mouse all my actions i pressed using my pen tablet will suddenly start at once. I remember a time i didn't have this problem but i cant remember when that time was'. i have this problem on 4 different computers with different intous pro 2016 tablets, ranging from S to L.

All Replies (1)

Shadow110
Shadow110
more options

In windows are you having any issues ? If so please try this : I suggest you to perform Hardware and Device troubleshooter and check if it helps. Run the Hardware Troubleshooter and see if it helps. a: Press Windows logo to open the search box. b: Type troubleshooting, hit enter. c: Now click Hardware and sound. d: Now click Hardware and devices and then click Next.

Well I do know it worked in version 59 and that there are tons of issues from Windows/Chrome/Firefox on the subject. I believe Firefox thinks it is touch and not a pen as other programs do also.

Since know nothing about the pen is it also Wacom ? or 3rd party ? if so what is it ?

Please try this and report back please : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?