Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarking doesn't always work.

  • 6 balasan
  • 1 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh healee

more options

I read and understand clicking on the star is supposed to bookmark the webpage. It doesn't seem to always work. I clicked on the star but it sometimes work and sometimes doesn't. I am not sure why?

By the way, what is the difference between bookmarking a page and adding a page shortcut?

I read and understand clicking on the star is supposed to bookmark the webpage. It doesn't seem to always work. I clicked on the star but it sometimes work and sometimes doesn't. I am not sure why? By the way, what is the difference between bookmarking a page and adding a page shortcut?

All Replies (6)

more options

What gives you the impression that Firefox isn't saving the bookmark?

As to the page shortcut vs. bookmark, a bookmark lets you access a website more quickly from your browser (in this case Firefox). A page shortcut creates a shortcut on your home screen for the specified page.

more options

I checked under bookmarks, and the website was not recorded.

more options

Try re-installing Firefox, and see if you still have the issue.

more options

After some searching a found this article from Mozilla taking about the issue: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks?&s=Bookmark&as=s&__keywords=true

more options

joecell said

Try re-installing Firefox, and see if you still have the issue.

Thank you I shall do that when I get a chance. In fact when I bookmarked the same page again later, it worked.

more options

joecell said

After some searching a found this article from Mozilla taking about the issue: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks?&s=Bookmark&as=s&__keywords=true

Is this given page talking about desktop Firefox or Android Firefox? It seems to be dealing with Firefox on computer.