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Firefox crashes

  • 36 balasan
  • 2 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh sirotan

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bp-cab65b19-d9e6-4d09-948e-8743d1180805 5/8/2018 11:14 PM bp-b1b83f84-bb9d-4c42-aeb2-c31931180805 5/8/2018 11:03 PM bp-3fa4f6de-d18e-48a1-a99a-5b8e00180805 5/8/2018 10:59 PM bp-986b1386-3106-45dc-a9bd-717861180805 5/8/2018 10:56 PM bp-e9002eb9-cbd5-4c01-b6c5-5f4641180805 5/8/2018 7:09 PM bp-b91e235d-8f76-4981-b0f2-8f7c31180805 5/8/2018 3:20 PM bp-989b9c2f-c492-4530-acbd-059cb1180804 4/8/2018 6:40 PM

bp-cab65b19-d9e6-4d09-948e-8743d1180805 5/8/2018 11:14 PM bp-b1b83f84-bb9d-4c42-aeb2-c31931180805 5/8/2018 11:03 PM bp-3fa4f6de-d18e-48a1-a99a-5b8e00180805 5/8/2018 10:59 PM bp-986b1386-3106-45dc-a9bd-717861180805 5/8/2018 10:56 PM bp-e9002eb9-cbd5-4c01-b6c5-5f4641180805 5/8/2018 7:09 PM bp-b91e235d-8f76-4981-b0f2-8f7c31180805 5/8/2018 3:20 PM bp-989b9c2f-c492-4530-acbd-059cb1180804 4/8/2018 6:40 PM

All Replies (16)

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I used sfc scan command, before completing, blue screen showed up, then checking and repairing drive appeared

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bp-6699565a-07c5-48de-b140-7df770180811 11/8/2018 4:26 PM bp-ce06167c-9126-44e1-8e5b-b747e0180811 11/8/2018 4:26 PM bp-ef8a70fd-b22c-4f81-97b0-889e51180811 11/8/2018 4:20 PM

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bp-8b34e9b8-affb-49a5-a587-07b5d0180811 8/11/18 7:09 PM tired with blue screen, at least one every day

Diubah oleh sirotan

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bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 8/11/18 8:03 PM firefox esr crash

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Product Firefox Release Channel release Version 56.0 Build ID 20170926190823 OS Windows 10 OS Version 10.0.15063

bp-6699565a-07c5-48de-b140-7df770180811 Signature: js::jit::DoSetPropFallback

No Modules listed

This is for Sumo's Related Bugs 1414172 RESOLVED INVALID Crash in js::jit::DoSetPropFallback

113571 8RESOLVED FIXED Crash [@ lookup] or Crash [@ js::jit::DoSetPropFallback] or Assertion failure: addendumKind() == Addendum_UnboxedLayout, at vm/ObjectGroup.h:293 with --unboxed-objects

962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds ++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-ce06167c-9126-44e1-8e5b-b747e0180811 Signature: js::jit::DoSetPropFallback

No Moduleslisted

This is for Sumo's Related Bugs 1414172 RESOLVED INVALID Crash in js::jit::DoSetPropFallback

1135718 RESOLVED FIXED Crash [@ lookup] or Crash [@ js::jit::DoSetPropFallback] or Assertion failure: addendumKind() == Addendum_UnboxedLayout, at vm/ObjectGroup.h:293 with --unboxed-objects

962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds +++++++++++++++++++++++++++++++++++++++++++++ bp-ef8a70fd-b22c-4f81-97b0-889e51180811 Signature: Pickle::Pickle

No Modules listed ++++++++++++++++++++++++++++++++++++++++++++ bp-8b34e9b8-affb-49a5-a587-07b5d0180811 Signature: EnterBaseline

No Modules listed

Attention Sumo's there are 15 related bug reports ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel esr Version 52.9.0esr Build ID 20180621064021 OS Windows 10 OS Version 10.0.15063

bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 Signature: mozilla::FrameLayerBuilder::ComputeGeometryChangeForItem

No Modules listed

This is for Sumo's Related Bugs 1313881 NEW --- firefox crash when close a window open to europress

1228406 NEW --- crash in mozilla::FrameLayerBuilder::ComputeGeometryChangeForItem

Diubah oleh FredMcD

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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with esr latest version, blue screen appeared, changed to using safe mode, so far no crashes, but prefer browsing with add ons

Diubah oleh sirotan

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https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

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Report ID: bp-7410b1f6-44d5-44b8-b32f-a702f0180810 Submitted: 2 days ago

Report ID: bp-525488b8-12b9-4402-ac78-bbfe10180810 Submitted: 2 days ago

Report ID: bp-e509d0e2-7ef5-41a3-a40c-dc9d30180810 Submitted: 2 days ago

Report ID: bp-80f696e5-472a-4902-bb4d-aec5a0180810 Submitted: 2 days ago

Report ID: bp-4655ac0e-ea2a-4a0d-84e1-d47310180810 Submitted: 2 days ago

Report ID: bp-e6f9fa7e-a7d4-42fc-a28f-30e9d0180810 Submitted: 2 days ago

Report ID: bp-6511a5b5-6184-44e7-903d-7ed320180810 Submitted: 2 days ago

Report ID: bp-80076159-5b70-4157-8eae-b3cc30180810 Submitted: 2 days ago

Report ID: bp-f3e5168e-ddb6-47a6-a589-3892d0180810 Submitted: 2 days ago

Report ID: bp-3e736dda-c95e-40b5-b175-c791e0180810 Submitted: 2 days ago

Report ID: bp-ff9d25dc-bfc9-48ef-8fac-3a0fa0180810 Submitted: 2 days ago

Report ID: bp-0a987d10-c8e3-4561-924b-eeb0a0180810 Submitted: 2 days ago

Report ID: bp-9dd73ff7-50f4-4bd5-9ff4-2cf341180810 Submitted: 2 days ago

Report ID: bp-5fc1cf03-ef21-44ef-818f-0d51c1180810 Submitted: 2 days ago

Report ID: bp-60ebf3ab-b4ff-484d-91fb-a51b60180810 Submitted: 2 days ago

Report ID: bp-0159ccd3-d63a-4129-a31d-389bd0180810 Submitted: 2 days ago

Report ID: bp-e62b755c-59f7-4bec-bcb3-4c17b0180810 Submitted: 2 days ago

Report ID: bp-fdd177ce-f038-4b11-943b-8fba60180810 Submitted: 2 days ago

Report ID: bp-d53a2f7c-d82d-419b-af09-0be750180810 Submitted: 2 days ago

Report ID: bp-472eed65-e7aa-4130-84ae-c65830180810 Submitted: 2 days ago

Report ID: bp-4ea94203-e581-4cbc-8fef-8037f0180810 Submitted: 2 days ago

Report ID: bp-8fdf5fe7-950e-4b17-a2ad-3b0050180810 Submitted: 2 days ago

Report ID: bp-07679e38-e0e4-4f24-a757-682250180810 Submitted: 2 days ago

Report ID: bp-e09f4324-3f9b-492b-a64d-b02560180810 Submitted: 2 days ago

Report ID: bp-b74a04f2-26a6-45f9-8245-f8ae00180810 Submitted: 2 days ago

Report ID: bp-cc5d7b5b-af4d-4fdd-9e2b-d04eb0180810 Submitted: 2 days ago

Report ID: bp-1a713127-37a8-4d16-ba2c-26fb60180810 Submitted: 2 days ago

Report ID: bp-d433c512-cd0a-4991-9934-6120a0180810 Submitted: 2 days ago

Report ID: bp-84d98de1-e75b-42e0-9ac0-212fe0180810 Submitted: 2 days ago

Report ID: bp-7301ab46-ad98-45c3-ac63-73a390180810 Submitted: 2 days ago

Report ID: bp-144c189f-cd15-4ef6-9d87-86d0b0180810 Submitted: 2 days ago

Report ID: bp-e4e12265-6fa3-4a28-b084-d70fa0180810 Submitted: 2 days ago

Report ID: bp-c3fc2b12-bed5-4718-b6c2-222100180810 Submitted: 2 days ago

Report ID: bp-36577e56-dbd8-457f-bb94-71b940180810 Submitted: 2 days ago

Report ID: bp-f336c874-07dd-44f6-854e-e1c4a0180810 Submitted: 2 days ago

Report ID: bp-5fb20c18-0ecd-4b43-8c01-bec0d0180810 Submitted: 2 days ago

Report ID: bp-6b988378-d00f-4af2-bcc6-89a700180810 Submitted: 2 days ago

Report ID: bp-f114b01a-0a78-490a-a35f-5504c0180810 Submitted: 2 days ago

Report ID: bp-7b08f015-d046-4393-b149-e9b170180810 Submitted: 2 days ago

Report ID: bp-9ca9e454-c2c2-4e79-ae16-4955c0180810 Submitted: 2 days ago

Report ID: bp-c715d9b6-2377-4332-b84c-76dbe1180810 Submitted: 2 days ago

Report ID: bp-b603dc04-8e5f-4b15-aa50-68a0e0180809 Submitted: 3 days ago

Report ID: bp-bda82068-2dcd-401e-b2aa-33a310180809 Submitted: 3 days ago

Report ID: bp-14055a67-d9e7-4168-a83d-aa78d0180809 Submitted: 3 days ago

Report ID: bp-fcf0adda-2408-4347-a522-dac9e0180809 Submitted: 3 days ago

Report ID: bp-35520b9b-57a8-45df-bc09-d96e30180809 Submitted: 3 days ago

Report ID: bp-fadf2c13-e964-48e0-ab1e-642030180809 Submitted: 3 days ago

Report ID: bp-d8198990-e201-41e7-a5bf-8c2600180809 Submitted: 3 days ago

Report ID: bp-a2c2ba6e-0cbd-4d32-9ec8-f95080180809 Submitted: 3 days ago

Report ID: bp-1a56042d-9a88-41e1-b8f3-288810180809 Submitted: 3 days ago

Report ID: bp-4799cc23-72f2-4fe8-8151-562f11180809 Submitted: 3 days ago

All Crash Reports

Firefox Features


Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: Adblock Plus Version: 3.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Security Software


Type: Windows Defender Antivirus

Type: Windows Defender Antivirus

Type: Windows Firewall

Graphics


Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000097c8) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Go

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Application Basics


Name: Firefox Version: 60.1.0esr Build ID: 20180621121604 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 10.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 2/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Report ID: bp-f6a8bf4b-379b-4f1a-aed9-4cc5e0180812 Submitted: 1 minute ago

Report ID: bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 Submitted: 18 hours ago

Report ID: bp-8b34e9b8-affb-49a5-a587-07b5d0180811 Submitted: 19 hours ago

Report ID: bp-6699565a-07c5-48de-b140-7df770180811 Submitted: 21 hours ago

Report ID: bp-ce06167c-9126-44e1-8e5b-b747e0180811 Submitted: 21 hours ago

Report ID: bp-ef8a70fd-b22c-4f81-97b0-889e51180811 Submitted: 22 hours ago

Report ID: bp-4cdcd3e2-3f64-4493-995a-7cacf0180810 Submitted: 2 days ago

Report ID: bp-4468ec79-4d22-4db2-a455-b90621180810 Submitted: 2 days ago

Report ID: bp-73355b2c-3516-4139-ace4-015e00180810 Submitted: 2 days ago

Report ID: bp-5cd281cf-6686-4a1e-be04-8083a1180810 Submitted: 2 days ago

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Product Firefox Release Channel release Version 56.0 Build ID 20170926190823 OS Windows 10 OS Version 10.0.15063

bp-7410b1f6-44d5-44b8-b32f-a702f0180810 bp-525488b8-12b9-4402-ac78-bbfe10180810

Signature: mozilla::PaintedLayerDataNode::FindPaintedLayerFor<T>

Uptime 2 seconds

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation ++++++++++++++++++++++++++++++++++++++++++ bp-e509d0e2-7ef5-41a3-a40c-dc9d30180810 Signature: JSAtom::hash

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

This is for Sumo's Related Bugs 1385540 NEW --- Crash in JSAtom::hash ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel esr Version 60.1.0esr Build ID 20180621121604 OS Windows 10 OS Version 10.0.15063

bp-f6a8bf4b-379b-4f1a-aed9-4cc5e0180812 Signature: nsAppShell::ScheduleNativeEventCallback

No modules listed

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bp-ccafb255-4916-4080-b2d4-266890180812 12/8/2018 11:12 PM bp-7fe33f9c-14ba-4aec-ab3f-45ef90180812 12/8/2018 11:12 PM bp-ba2b332a-14c8-4922-91fe-513ac0180812 12/8/2018 11:12 PM bp-feb278c4-dc63-4a43-9c15-0c2560180812 12/8/2018 11:11 PM bp-112316eb-8cb7-4b67-80c3-416060180812 12/8/2018 11:11 PM bp-a5fd4ae3-190c-4e45-a9d8-63c2d0180812 12/8/2018 11:11 PM bp-ff207fba-0c94-4036-b0ce-51b8f0180812 12/8/2018 11:06 PM bp-3a836e2f-1c37-4e54-b4d0-dddc70180812 12/8/2018 11:02 PM bp-2299f659-ec74-45a0-8c65-3980f0180812 12/8/2018 10:59 PM bp-21910f60-55a7-4293-94f2-829e00180812 12/8/2018 10:42 PM bp-25fb9d8a-0da1-4ff4-a7fb-12a610180812 12/8/2018 10:36 PM bp-8d7a7f96-3e84-4867-a1f4-fe2740180812 12/8/2018 10:36 PM bp-21450be5-5dc2-4a26-8843-974460180812 12/8/2018 10:28 PM bp-41735c01-7f6b-40e0-954d-193fe0180812 12/8/2018 10:25 PM bp-ee821ed2-fb86-487b-a806-884f60180812 12/8/2018 10:23 PM bp-1921d71c-d670-42ab-b510-dd0150180812 12/8/2018 10:19 PM bp-8067a37b-6b08-4aea-b3db-5c1220180812 12/8/2018 10:15 PM bp-c1165159-6150-4827-bbf6-971260180812 12/8/2018 10:09 PM bp-b5dcc54c-13df-44ed-8b9e-419bc0180812 12/8/2018 10:08 PM

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I called for more help.

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Those last reports are a problem with the GPU (compositor process).

  • Firefox 60.1.0esr Crash Report [@ mozilla::layers::PaintedLayerMLGPU::SetRenderRegion ]

See also:

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bp-07126896-940e-4b3c-a0e5-cf03b0180813 13/8/2018 10:46 PM bp-bc8e9c7f-a489-4a52-b5a0-1a4a50180813 13/8/2018 2:11 PM

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