Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Change device for MFA App

  • 3 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

Chris69
Chris69
more options

Hello

I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1

Thanks

Hello I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1 Thanks

All Replies (3)

WestEnd
WestEnd
more options

How is the MFA app connect to FF Browser?

the-edmeister
the-edmeister
  • Moderator
more options

By MFA do you mean Firefox Account?

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is likely about 2FA (MFA = multi-factor authentication).

You will have to disable 2FA. If that isn't working then try to logout and login again, possibly using a recovery code, or try to reset the password of the Sync account.