Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folders in IMAP account do not show in Thunderbird

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh whldorsey

more options

My AOL email account is recognized in Tbird as being IMAP, and I have several folders on the AOL server, but the only folder that shows up in Tbird is the Inbox. Should I delete the account in Tbird then add it back?

My AOL email account is recognized in Tbird as being IMAP, and I have several folders on the AOL server, but the only folder that shows up in Tbird is the Inbox. Should I delete the account in Tbird then add it back?

Penyelesaian terpilih

I did delete then re-enter it in Tbird. To free RAM, I am going to quit Safari and Tbird then reopen it. The reason is that the folders list was still empty.

I'll come back to report on what happened when I re-booted the computer.

YES! That did it.

Never mind.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

I did delete then re-enter it in Tbird. To free RAM, I am going to quit Safari and Tbird then reopen it. The reason is that the folders list was still empty.

I'll come back to report on what happened when I re-booted the computer.

YES! That did it.

Never mind.