What does the error screenshot says?

There is no error. The page does absolutely nothing. The only thing I notice is that the refresh button will reload with an X.

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Go to that message, and use the Undo link to its right.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I've already tried safe mode. That did not fix it either. I can log into my account to pay my bill, but not log into my account to order anything. The page will pull up, but when I hit the log in button, it does absolutely nothing.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

• Delete cookies to remove the information websites have stored on your computer {web link}

• How to clear the Firefox cache {web link}

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Thank you! It was the hardware!

Glad to help. Safe Surfing.