Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please help i can't fix SSL_ERROR_BAD_CERT_DOMAIN error

  • 7 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh cor-el

more options

Hi

Im user of www.gaiaonline.com since year 2008, but few days ago i cannot enter that website because ive had SSL_ERROR_BAD_CERT_DOMAIN error. Thats funny on my dad laptop olso had same error but he never visited that website

So ive clear cache no success, change time in computer, olso no success i don't know whats goin on?! Not only Firefox had this problem but other web browers. Google Chrome NET::ERR_CERT_COMMON_NAME_INVALID Internet Explorer DLG_FLAGS_SEC_CERT_CN_INVALID

When change https: to http: ive got 403 forbidden error instead.

Hi Im user of www.gaiaonline.com since year 2008, but few days ago i cannot enter that website because ive had SSL_ERROR_BAD_CERT_DOMAIN error. Thats funny on my dad laptop olso had same error but he never visited that website So ive clear cache no success, change time in computer, olso no success i don't know whats goin on?! Not only Firefox had this problem but other web browers. Google Chrome NET::ERR_CERT_COMMON_NAME_INVALID Internet Explorer DLG_FLAGS_SEC_CERT_CN_INVALID When change https: to http: ive got 403 forbidden error instead.

All Replies (7)

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean


  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

more options

But i don't have any security software, i don't think this is malware or faulty addons.


One more thing! "Cannot GET /" what that means? ive just clicked accept the risk and continue. and that text are seen on upper left corner.

more options

magicp said

But i don't have any security software

There is a lot of malware out there. you need protection.


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

OK here the screenshot(s) be warned some words are written in polish

more options

Okay, on the page that says: Begin Certificate copy everything starting with ----- Begin Certificate all the way to the end and post it here.

more options
-----BEGIN CERTIFICATE-----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-----BEGIN CERTIFICATE-----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-----BEGIN CERTIFICATE-----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-----BEGIN CERTIFICATE-----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Diubah oleh cor-el

more options

The certificate is for metricsmanagerpro.com and not for www.gaiaonline.com.

Are you using metricsmanagerpro software or service ?


Try to rename the cert9.db file (cert9OLD.db) and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has cached.

If this has helped to solve the problem then you can remove the renamed cert9OLD.db file. Otherwise you can undo the rename and restore cert9.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.