Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The email filters stopped working. The filters log shows status "Could not get folder db".

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Matt

more options

I've had a Inbox filters which are forwarding / deleting emails on base of senders adress. They've stopped working few months ago. Trying to run them manually does not bring effect. The filters log shows status: "Could not get folder db".

Every other actions works properly (incoming, sending, deleting etc)

I've had a Inbox filters which are forwarding / deleting emails on base of senders adress. They've stopped working few months ago. Trying to run them manually does not bring effect. The filters log shows status: "Could not get folder db". Every other actions works properly (incoming, sending, deleting etc)

All Replies (1)

more options

Is Thunderbird's profile stored on the default location, or is it on some other drive like a USB or network drive?