Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos not playing

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh back.in.onyx

more options

I'll start with the fact that I am using a brand new laptop. Open Youtube, click play, the ads will play just fine but when it comes to the actual video, all I get is the loading circle going round and round, if that.

Videos work in safe mode and on Chrome. Tried disabling add-ons (of which was Shockwave, Open H264 VideoCodec and Widevine Decryption Module), no change. Have reinstalled Flash, restarted multiple times, refreshed Firefox, all to no avail. I'm at my wits end as to why this is happening, especially when ads are playing just fine (typical).

I also seem to be having trouble with videos on Facebook

I'll start with the fact that I am using a brand new laptop. Open Youtube, click play, the ads will play just fine but when it comes to the actual video, all I get is the loading circle going round and round, if that. Videos work in safe mode and on Chrome. Tried disabling add-ons (of which was Shockwave, Open H264 VideoCodec and Widevine Decryption Module), no change. Have reinstalled Flash, restarted multiple times, refreshed Firefox, all to no avail. I'm at my wits end as to why this is happening, especially when ads are playing just fine (typical). I also seem to be having trouble with videos on Facebook

Penyelesaian terpilih

I have managed to find my own fix!

It was the hardware acceleration settings in Firefox. How ridiculous.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

I have managed to find my own fix!

It was the hardware acceleration settings in Firefox. How ridiculous.