Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Failure creating a subfolder

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh sfhowes

more options

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others?

Thanks. Jeff

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others? Thanks. Jeff

Penyelesaian terpilih

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.