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Thunderbird stopped working on my att.net email address/password

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Thunderbird stopped receiving or sending my email to my email address as of November 16, this year.

I have to go to the web to get my email. It gives me the error message: 

Sending of password for user my name@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

Thunderbird stopped receiving or sending my email to my email address as of November 16, this year. I have to go to the web to get my email. It gives me the error message: Sending of password for user my name@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

Penyelesaian terpilih

Look in Edit/Preferences/Privacy & Security/Passwords/Saved Passwords. Remove the account password, restart TB, enter a secure mail key when prompted for a password. Create the key on the AT&T site:

https://www.att.com/support/article/email-support/KM1240308

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All Replies (4)

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Are you using a secure mail key or the regular account password?

https://support.mozilla.org/en-US/questions/1313640

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I am using the regular account password. It works when I access on the web, through Firefox. I could find no place where I could look at my password in Thunderbird. I deleted my Thunderbird account, then tried to set it up again. It recognized the email name and password, said it already existed and would not set up a new account ... so it appears not to be on my computer where the problem lies, the server decided it doesn't like me anymore?

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Penyelesaian Terpilih

Look in Edit/Preferences/Privacy & Security/Passwords/Saved Passwords. Remove the account password, restart TB, enter a secure mail key when prompted for a password. Create the key on the AT&T site:

https://www.att.com/support/article/email-support/KM1240308

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yes! back to normal! thanks!