Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

lost all emails and account after update to ver 78.11.0

  • 1 balasan
  • 3 ada masalah ini
  • 10 paparan
  • Balasan terakhir oleh pf-firefox

perexavier
perexavier
more options

After updating I lost all email an account!! how can i restore them?

After updating I lost all email an account!! how can i restore them?

Penyelesaian terpilih

Same problem here. None of the three profiles I could select via Help > Troubleshooting Information > about:profiles recovered my inbox or sent emails.

Copying the entire \users\<me>\appdata\roaming\thunderbird folder from a backup two days before made any difference.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

pf-firefox
pf-firefox
more options

Penyelesaian Terpilih

Same problem here. None of the three profiles I could select via Help > Troubleshooting Information > about:profiles recovered my inbox or sent emails.

Copying the entire \users\<me>\appdata\roaming\thunderbird folder from a backup two days before made any difference.