Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Clearing Cache

  • 3 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh famco4

famco4
famco4
more options

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

All Replies (3)

FredMcD
FredMcD
more options

The 2 M might be the default size when empty. Is this causing an issue?


Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above and remove the folder.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Where do you see this 2 MB reported ?

famco4
famco4 Pemilik Soalan
more options

Thanks for your help. It is reported when I access Preferences/Privacy & Security/Cookies and Site Data.

When I hit "Clear Data" it shows 2.0 MB of Cached Web Content that will not clear.

This problem started around four weeks ago. Prior to that I could always clear to zero.

Occasionally, the 2.0 MB goes away on its own, and there is a smaller amount (KB) of cache that clears to zero, but the 2.0 MB comes back right away. This happened three or four times over recent weeks. Lately it consistently shows 2.0 MB of cache. I tried all the standard approaches including accessing the cache folder directly in Finder (which appears as empty).