Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

secure connection failed?

more options

Why am I getting a secure connection failed?

Why am I getting a secure connection failed?

All Replies (1)

more options

Hi, there can be many reasons. I'll give you a link to an article about it. But also, the error page often will have an error code (often in ALL_CAPS_WITH_UNDERSCORES) and that is useful for us to troubleshoot if you wouldn't mind sharing it.

Secure connection failed and Firefox did not connect