Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

False "Thunderbird couldn't update automatically" message

  • 3 balasan
  • 0 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh tony.watson56

tony.watson56
tony.watson56
more options

Hi, I have the latest version of Thunderbird 102.1.2 but every time I start Thunderbird I get a message saying it couldn't update automatically and asking me to download it manually. When I click on "About Thunderbird" it confirms I have 102.1.2. This has been going on for a few weeks now and I am afraid I am starting to lose patience. Does anyone have a fix please ?

Hi, I have the latest version of Thunderbird 102.1.2 but every time I start Thunderbird I get a message saying it couldn't update automatically and asking me to download it manually. When I click on "About Thunderbird" it confirms I have 102.1.2. This has been going on for a few weeks now and I am afraid I am starting to lose patience. Does anyone have a fix please ?

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Tony, are you still seeing this update problem?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

p.s. Are you using Avast?

tony.watson56
tony.watson56 Pemilik Soalan
more options

Yes, I am still having the problem despite having subsequently updated to the latest version. I am using Avast. Is that likely to be the problem ?