Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox account not showing on firefox, even though I successfully log in

  • 1 balasan
  • 0 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh Paul

jgradio64
jgradio64
more options

When trying to log-in to the firefox android app on a new phone, I am able to log into my firefox account in the firefox browser.

But for some reason the browser itself is not recognizing that I am logged in and just keeps telling my to log-in to sync. I am logged-in in the tabs however. I tried searching for a similar issue but I could not find anything.

When trying to log-in to the firefox android app on a new phone, I am able to log into my firefox account in the firefox browser. But for some reason the browser itself is not recognizing that I am logged in and just keeps telling my to log-in to sync. I am logged-in in the tabs however. I tried searching for a similar issue but I could not find anything.
Lampirkan skrinsyot

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Yes, you are viewing your account settings on the web, but you have not connected Firefox for Android to Firefox Sync.

If you tap on the menu item, and follow the prompts from there, you will be signed into Firefox Sync.