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Not able to connect to internet

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  • Balasan terakhir oleh cor-el

shailukhandelwal
shailukhandelwal
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Hi

Not able to connect to internet on firefox browser but able to connect on other browser

Hi Not able to connect to internet on firefox browser but able to connect on other browser

All Replies (2)

willjoe24421
willjoe24421
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If clearing the cookies and cache didn't help, you should check your computer for malware. Certain types of malware are known to target Firefox and can prevent it from loading various websites: If you have an antivirus or Internet security program, update its detections database and do a full scan of your system.

Regards, Will

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.