Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Donation was doubled, I need one refunded

  • 1 balasan
  • 0 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh david

richnat
richnat
more options

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal.

Thanks, Rich Cummings

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal. Thanks, Rich Cummings

All Replies (1)

david
david
  • Top 10 Contributor
more options

This is a support forum, but you may want to contact the donation team at https://give.thunderbird.net/en-US/help/ Thank you for your donation.