Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Can't save messages to Sent folder

  • 2 balasan
  • 0 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh com12

com12
com12
more options

I am having periodic problems with Thunderbird not saving sent messages to my Sent folder. I've read the threads on this site but they don't quite address my problem. I'm not using gmail but rather a proprietary email address, so I'm not sure about the instruction to uncheck "save to Sent folder". Also, as stated above, the problem is intermittent. Just at the moment my messages are being saved as expected but often (all day yesterday) they aren't and I get a message to say it couldn't save to sent folder and to try again, save or cancel. Is this a problem at my end or is it a server issue? Thanks for any help you can offer.

I am having periodic problems with Thunderbird not saving sent messages to my Sent folder. I've read the threads on this site but they don't quite address my problem. I'm not using gmail but rather a proprietary email address, so I'm not sure about the instruction to uncheck "save to Sent folder". Also, as stated above, the problem is intermittent. Just at the moment my messages are being saved as expected but often (all day yesterday) they aren't and I get a message to say it couldn't save to sent folder and to try again, save or cancel. Is this a problem at my end or is it a server issue? Thanks for any help you can offer.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It may well be an antivirus program issue. DO they scan outgoing mails and encrypted connections (which most mail connections are)

com12
com12 Pemilik Soalan
more options

Hi Matt Thanks for that suggestion. I've now highlighted Thunderbird as an exception in my virus protection software (AVG). As I mentioned above, the problem is intermittent so it'll take a while before I know if my "Save" problem is solved.