Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Unable to play HD content on my browsers.(Prime or Netflix)

  • 1 balasan
  • 0 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh cor-el

sushanthhj
sushanthhj
more options

My monitor and HDMI cable both are HDCP compliant. I am using the latest Mac Mini. I am still unable to view the HD content in my browser. I raised the same issue with Amazon and they asked me to use their APP and it works fine. Unfortunately Netflix doesn't have an APP for Mac. Please let me know how can i play HD content from my browser.

My monitor and HDMI cable both are HDCP compliant. I am using the latest Mac Mini. I am still unable to view the HD content in my browser. I raised the same issue with Amazon and they asked me to use their APP and it works fine. Unfortunately Netflix doesn't have an APP for Mac. Please let me know how can i play HD content from my browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.