Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Thunderbird crashes when we are sending email from Sage ERP software - error code bp-cfdfe3a3-9c4d-487d-9a10-e59510230413

  • 3 balasan
  • 0 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Wayne Mery

accounts190
accounts190
more options

Good morning

My client uses Thunderbird as the default mail client. I have setup SMTP in the Sage ERP system as the email configuration.

If we send email from Sage, Thunderbird crashes, however, the email does send though. If we reopen Thunderbird, it continues to work, but crashes again, once an email is sent from Sage. Error code: bp-cfdfe3a3-9c4d-487d-9a10-e59510230413

What could cause this and do you have any possible solutions?

Kind regards Maritza [removed phone# from public forum]

Good morning My client uses Thunderbird as the default mail client. I have setup SMTP in the Sage ERP system as the email configuration. If we send email from Sage, Thunderbird crashes, however, the email does send though. If we reopen Thunderbird, it continues to work, but crashes again, once an email is sent from Sage. Error code: bp-cfdfe3a3-9c4d-487d-9a10-e59510230413 What could cause this and do you have any possible solutions? Kind regards Maritza [removed phone# from public forum]

Diubah oleh James

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Is computer a 32bit or 64bit OS ?

Is Sage ERP a 32bit or 64 bit version

Is Thunderbird 32bit or 64bit version ?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Maritza, When was your last crash? Please post the most recent crash IDs. Thanks

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Moving this forward requires more information from the reporter.