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Recover bookmarks with recovery keys.

  • 1 balasan
  • 0 ada masalah ini
  • 11 paparan
  • Balasan terakhir oleh cor-el

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Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

All Replies (1)

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You normally use the email address and the password to connect to the Sync account. If you do not remember the password then you can do a password reset and use the recovery key (there is only one long recovery key) to connect to the Sync account.