Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails won't send on Thunderbird.

  • 2 balasan
  • 4 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh owzatagain

more options

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

All Replies (2)

more options

Timeouts are often cause by incompatible antivirus. Try sending with AV removed (if it's not Windows/MS Security) or with Windows running in safe mode.

more options

I'm having the same problem. I can receive emails with no problem. Gmail account works fine. Windows 10 Turning of antivirus does not help. It started with the latest Thunderbird update (115.6.1, 64bit)

SMTP server settings: server name: smtpauth.earthlink.net Port: 587 Connection security: STARTTLS Authentication method: normal passwords user name: [edited] @earthlink.net

Diubah oleh James