Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to turn the Spam filter off

  • 1 balasan
  • 2 ada masalah ini
  • 12 paparan
  • Balasan terakhir oleh sfhowes

firefox2949
firefox2949
more options

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying.

I followed all instructions in: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

I unchecked 'Enable adaptive junk mail controls for this account' in all accounts.

AND STILL: Why is the junk filter active?

I would like to raise a bug report for this.

Thunderbird: 128.4.1esr

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying. I followed all instructions in: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages I unchecked 'Enable adaptive junk mail controls for this account' in all accounts. AND STILL: Why is the junk filter active? I would like to raise a bug report for this. Thunderbird: 128.4.1esr

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Anything that's labelled Spam is due to the mail provider's filters, which you might or might not be able to adjust. TB always uses the label 'Junk'.

Access the account in webmail and whitelist or unblock legitimate senders, and add them to webmail contacts.

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.