Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not send email

jeb8121
jeb8121
more options

I get the following error message when trying to send an email:

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-server.wi.rr.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I can send an email from my iPhone without a problem. I have two other Thunderbird email accounts on my iMac which wok fine. I have compared settings on all three accounts and they are the same. Thankyou

I get the following error message when trying to send an email: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-server.wi.rr.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." I can send an email from my iPhone without a problem. I have two other Thunderbird email accounts on my iMac which wok fine. I have compared settings on all three accounts and they are the same. Thankyou

All Replies (1)

user213815874572776100201782415079883066567
user213815874572776100201782415079883066567
more options

Hi,

Are all your accounts with the same mail service (wi.rr.com)?

Are all the accounts that should use the same SMTP server actually using it? To check, view account settings, click on the name of each account, and check the "Outgoing server (SMTP)" selection at the bottom right.

In the list of SMTP servers, is there more than one SMTP server for wi.rr.com?

Rick

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.