Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezes

  • 4 balasan
  • 0 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh christ1

sales443
sales443
more options

When I try to open, and when I after numerous attempts get in, it freezes when I try to respond on a mail. This happens on all my addresses. Jan Denmark

When I try to open, and when I after numerous attempts get in, it freezes when I try to respond on a mail. This happens on all my addresses. Jan Denmark

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

Helpful?

sales443
sales443 Pemilik Soalan
more options

Hi, Windows security, no "private"

Helpful?

Mapenzi
Mapenzi
  • Top 25 Contributor
more options

First do a test in Thunderbird "troubleshoot mode" https://mzl.la/3AbU5jz

Helpful?

christ1
christ1
  • Top 25 Contributor
more options

Create an exclusion in Windows Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.