We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox won't load while it attempts to update witout success

  • 1 balasan
  • 8 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh TonyE

rottweiler
rottweiler
more options

I attempted to open Firefox and the update window came up and began its update. Soon after, I get a window that states: "The update cannot be installed...". and Firefox fails to open. When "ok" is pressed, the process repeats itself and fails the installation. I have also restarted the pc and the results are the same.

I considered a reinstall but I'm concerned with losing by bookmarks forever.

Many thanks in advance

I attempted to open Firefox and the update window came up and began its update. Soon after, I get a window that states: "The update cannot be installed...". and Firefox fails to open. When "ok" is pressed, the process repeats itself and fails the installation. I have also restarted the pc and the results are the same. I considered a reinstall but I'm concerned with losing by bookmarks forever. Many thanks in advance

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This site should help - http://kb.mozillazine.org/Software_Update