Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

cert8.db file is not in the list

  • 3 balasan
  • 33 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh angelaJL

angelaJL
angelaJL
more options

I restored my laptop to factory settings. When I downloaded Firefox download from the Mozilla website, after install upon opening Firefox browser I get the error message Could not initialize the applications security componet...I used the troubleshooter for this error and have followed instructions given to locate the profile, cert8.db file an make make sure it is not read only. Problem is the cert8.db file DOES NOT exsist !! Yes I do have enough space on my laptop I have 191 gbs in my C drive.

I restored my laptop to factory settings. When I downloaded Firefox download from the Mozilla website, after install upon opening Firefox browser I get the error message Could not initialize the applications security componet...I used the troubleshooter for this error and have followed instructions given to locate the profile, cert8.db file an make make sure it is not read only. Problem is the cert8.db file DOES NOT exsist !! Yes I do have enough space on my laptop I have 191 gbs in my C drive.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you go to: Help > Troubleshooting Information > Profile Directory: Open Containing Folder ?

angelaJL
angelaJL Pemilik Soalan
more options

yes, I have followed all instructions to my knowledge 100%. I have even tried to create a new profile and that did not solve this error message issue. I did the troubleshooting profile open containing folder locate cert8.db which was not in the list at all. I tried the create new profile options incase my current profile was corupt in any way. I even tried the troubleshooting open containing file anywhere in the backgrounf opp. click properties uncheck read only option apply that did not solve the issue either. I am at a loss. I really liked forefox but this is more trouble than what the browser is worth!!

angelaJL
angelaJL Pemilik Soalan
more options

note: tried installing google chrome since Firefox keeps giving me this error message an now google chrome will not install because it says it has a missing file exe or something. I don't know whats goin on but no browsers will install for some reason.