Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back button in new window not working

  • 3 balasan
  • 4 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

more options

When opening a new window and navigating to further pages the back button is still grey and does not work. When opening a new tab in the same window and navigating to further pages it works correctly. Therefore the problem is only when opening a new page.

This is different to problems other people are having on this forum as they have problems on all tabs/pages.

Mac OSX 10.4.11 Firefox version 3.6.17

When opening a new window and navigating to further pages the back button is still grey and does not work. When opening a new tab in the same window and navigating to further pages it works correctly. Therefore the problem is only when opening a new page. This is different to problems other people are having on this forum as they have problems on all tabs/pages. Mac OSX 10.4.11 Firefox version 3.6.17

Penyelesaian terpilih

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


See also:

Baca jawapan ini dalam konteks 👍 0

All Replies (3)

more options

Penyelesaian Terpilih

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


See also:

more options

Thanks cor-el for the reply. Your reference to Add-on was very helpful. It was the add-on called Image Tweak that was causing the problem.

Just as a side point and this is aimed at Firefox, as usual the instructions within the help section of Firefox are for PCs and not Macs. The basic instruction for Safe Mode does not seem to apply to Macs even the 'Hold down shift key' instruction.

Putting in 'Start with Safe Mode Mac' in the search facility comes up with 294 results - none about starting in safe mode.

Thanks again cor-el.

more options

You're welcome

You can find in the column on the right side of a Knowledge Base article the settings for which Operating System and Firefox version you wish to see an article.