I cannot sign in, it shows sign in at top left corner only but area does not appear where I normally put my password in.
1. I go to Firefox 2. I go to hotmail 3. I sign in BUT 4. Firefox will not let me sign in shows sign in at top left hand corner only& will not go any futher therefore section where I normally sign in & put password does not appear 5. Tried all day/night
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode