Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to uninstall Firefox 5 as the Real Player Downloader addon is not compatible with it

more options

I would like to use the Real Player Downloader addon that I could previously use with Firefox. It is not compatible with Firefox 5. How do I go back to Firefox 4?

I would like to use the Real Player Downloader addon that I could previously use with Firefox. It is not compatible with Firefox 5. How do I go back to Firefox 4?

All Replies (1)

more options

Hello, If you wish to downgrade to Firefox 4.0, ensure that you have uninstalled Firefox 5.0 and any other version of Firefox you may have. A download of 4.0 can be found here.