Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Each morning I get a notice to download a Firefox security update. When I click install, I get a message saying Installing Firefox and Connecting to the update server. It never connects; the progress bar just spins all day.

  • 1 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh cor-el

more options

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window.

Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window. Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.