Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox says my operating system doesn't support upgrade. I have MAC OS X 10.5.6

  • 3 balasan
  • 34 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh cor-el

more options

When I tried to download the latest Firefox version, a message said that my operating system doesn't support the upgrade. But the information on download page says MAC OS X 10.5 or better is okay. My system is MAC OS X 10.5.6

When I tried to download the latest Firefox version, a message said that my operating system doesn't support the upgrade. But the information on download page says MAC OS X 10.5 or better is okay. My system is MAC OS X 10.5.6

Penyelesaian terpilih

Do you have a Intel processor or a PowerPC processor as your user agent suggests and Mach-O would indicate an even older OS X version than 10.5 (possibly OS X 9).

  • Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Are running Firefox in some compatibility mode via Rosette?

See:


Baca jawapan ini dalam konteks 👍 3

All Replies (3)

more options

Penyelesaian Terpilih

Do you have a Intel processor or a PowerPC processor as your user agent suggests and Mach-O would indicate an even older OS X version than 10.5 (possibly OS X 9).

  • Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Are running Firefox in some compatibility mode via Rosette?

See:


more options

Thanks for your response--now I understand. Yes, my Mac is an older PowerPC Mac. I've upgraded Firefox to 3.6.20 and it's working fine. Not gonna buy a new Mac in this economy, ya know? I appreciate your help. Aloha from Hawaii.

more options

You're welcome

For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at: