Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open my Xfinity/comcast e-mail

  • 4 balasan
  • 49 ada masalah ini
  • 13 paparan
  • Balasan terakhir oleh allzee

more options

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

Penyelesaian terpilih

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Baca jawapan ini dalam konteks 👍 8

All Replies (4)

more options

Is anyone there?? There is suppose to be support from 5PM EDT to 9 PM

Diubah oleh g.glassman

more options

Penyelesaian Terpilih

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

more options

edmeister. Your solution worked perfectly Thanks!

more options

What do I do when I click on preferences and nothing happens. Blank page.