Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a Coupons Browser Update box that comes up everytime I go to any website. I have to close it to make it go away. I have disabled it but it does not work. How can I get rid of it

  • 10 balasan
  • 91 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh vbaio

more options

The box says: We have enhanced our Coupons add-on which will enhance your browsing experience by displaying coupons as you shop and browse your favorite sites on the web. Check out our Privacy Policy and Terms and Conditions.

Turn off these enhancements CLOSE

Turn off does nothing, but CLOSE does close it

The box says: We have enhanced our Coupons add-on which will enhance your browsing experience by displaying coupons as you shop and browse your favorite sites on the web. Check out our Privacy Policy and Terms and Conditions. Turn off these enhancements CLOSE Turn off does nothing, but CLOSE does close it

Penyelesaian terpilih

Hi vbaio-

It sounds like the Coupons program may be malware. Here is a Support article on how to identify and deal with malware:

Troubleshoot Firefox issues caused by malware

I hope that helps!

Baca jawapan ini dalam konteks 👍 0

All Replies (10)

more options

Penyelesaian Terpilih

Hi vbaio-

It sounds like the Coupons program may be malware. Here is a Support article on how to identify and deal with malware:

Troubleshoot Firefox issues caused by malware

I hope that helps!

more options

I have the same type of thing happening here in Australia I simply close them but it worries me that they are malware as they are bypassing my pop up blocker in Firefox. I have just sent the details off to Firefox.I have tried to cut and paste the addresses on these but cannot do so. It's good to know I'm not the only one being frustrated to billyO by this stuff.

more options

Rbillings: Can you type out the URL for that article? This is really annoying!

more options
more options

Hi vbaio, So far so good. Iran Malware antibytes and Spybot search and destroy after updating them both for the latest updates and so far not one of the pop ups .It is mid afternoon here in Australia and tonight will be the biggest test. I will advise you if it starts up again.Spybot actually I think who came up with the actual bug before I did the scans may have solved the problem.These programs are free here. Tweedle. Thanks again

more options

Hi vbaio sad to say it's back again but I did note that I had left the cursor on the page a bit longer than normal. I'm going to try the enhancment thing now.

more options
more options

Their email address is http://www.groupon.com.au (Australia) now trying to find a contact phone number. wish me luck

more options

They are located in Kent street Sydney and their phone number is 02 82776988. I have rung the number but it is outside of our office hours message on the voicemail.I will have to wait until Monday to try again will let you know how I get on.It would be great if Firefox could lodge an official complaint if able to do so.I am going to contact our Fair Trading Department also on Monday, Have a good weekend.

more options

Hi Tweedle, please let me know how you make out. I would love to get rid of this