Since upgrading to ver 8 headers and footers on printing web pages do not print; typing response is terrible, type 20-30 char before seeing them; my PC or Firefox 8?
If I do an end task on plugin_container using Windows task manager, the typing response problem seems to go away temporarily. However, the plugin_container process soon restarts itself and the typing issue returns. It has happened four or five times while typing this note. Sometimes I start typing and the display of characters typed does not appear or while typing an displaying what is typed normally all of a sudden stops being displayed and eventually is displayed all in a blast of characters.
When I try to print a web page, the header and footer info that I have selected show in the print preview but disappears when I print the page and does not print on the hard copy.
I believe that both of the above situations began when I upgraded to Firefox version 8.
I tried to search for problems like the above with Firefox but could find nothing.
I tried all of the above in IE and IE works as it has in the past.
Is this a Firefox issue with version 8 or is there something wrong with my PC all of a sudden?
All Replies (3)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
- http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
Response to cor-el suggestions:
I tried what you suggested as far as checking the theme (it's "Default 8.0") and deleting the sessionstore files (there was one .js file, one -1.js file and one .bak file). I still have the same slow response problems (especially typing, it has gone dead on me for a short time twice while typing this replay so far, now a third time) and lost of headers and trailers and some data.
I did the suggested actions three times just to make sure that I was doing them correctly. On the first try, the sessionstore.js and sessionstore-1.js was more than twice the size of sessionstore.bak. Since doing what was suggested, the sessionstore.js and sessionstore.bak are, I believe, the same size. I did not write down their size is why I am not certain.
The printing problem appears to only be with one website which is an investment website which I would prefer not to document here. I print from this website each weekday and I have confirmed that the printing problem started when the upgrade to version 8.0 occurred.
I need a solution to this or I am going to either go back to IE (Ugh!) or find another browser. The typing delays are an extreme annoyance since I do lots on the Internet including a lot of emailing. The delays also involve the buttons to select functions within a website.
Is there a way to get back to the version previous to version 8.0?
Went I went to use IE as an experiment, I now find that IE has this same problem. Thus, I suspected it to be something other than Firefox v8. I did some monitoring using Windows Task Manager and noticed 'mswinext.exe' taking 40% of CPU time at times.
A check on Internet for 'mswinext.exe' found several suggestions to download software to fix 'svchost.exe' problems. Did not like experimenting with software that I knew nothing about so did nothing with these.
Went to microsoft.com and entering 'mswinext.exe' resulted in support suggestion to use add/remove s/w to get rid of Bing. Could not find Bing on my system (Win XP) so read further and found mention of 'mswinext.exe' being part of MSN Toolbar which was on my system. Removing MSN Toolbar has helped considerably but not completely with both Firefox and IE. But the problems are minimal at this point.
I am wondering if MSN Toolbar somehow got corrupted or acquired a virus or such so I am now looking into that or other possible viruses. I use McAfee and am up-to-date on that software.
I am also curious about plugin-container.exe also being a possible problem and am checking on that also.
Will add anything new that I come up as soon as I do so.