Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use GMail, says I do not have current version of FireFox, have 8.0.1 installed, now GMail doesn't work right, Fix?

  • 1 balasan
  • 33 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh James

more options

I have FireFox 8.0.1 installed on my computer. I use GMail for my email. My GMail program keeps telling me I do not have the latest version of FireFox installed and that I am using an older version. My GMail program is not working right since my last update of FireFox. Is there a fix for this problem?

I have FireFox 8.0.1 installed on my computer. I use GMail for my email. My GMail program keeps telling me I do not have the latest version of FireFox installed and that I am using an older version. My GMail program is not working right since my last update of FireFox. Is there a fix for this problem?

All Replies (1)

more options

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) FBSMTWB

Your user agent is stuck at Firefox 3.5.2 due to a extension during when you had 3.5.2 and it tacked on FBSMTWB' on end and kept it from updating the version number. This was due to the "Fast Browser Search toolbar" extension (FBSMTWB). This issue is not a problem with Firefox 4.0 and newer.

See this on how to reset it to normal. https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent