Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 balasan
  • 5 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh duckjammy

more options

Whenever I open firefox, the Mozilla Crash Reporter window opens. This has been happening since yesterday afternoon.

Whenever I open firefox, the Mozilla Crash Reporter window opens. This has been happening since yesterday afternoon.

Penyelesaian terpilih

I went to a third party site that explained how to open Firefox in safe mode. Once in safe mode, I was able to apply updates and I no longer have a problem.

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

more options

This has happened on my Macbook too. It freezes for a couple of seconds then it goes to the crash reporter.

more options

Penyelesaian Terpilih

I went to a third party site that explained how to open Firefox in safe mode. Once in safe mode, I was able to apply updates and I no longer have a problem.