Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unknown profile issue

  • 2 balasan
  • 1 ada masalah ini
  • 10 paparan
  • Balasan terakhir oleh msoule

more options

C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\zpmizu6h.default

this profile comes up when i run HitManPro after a recent virus attack: S.M.A.R.T. DATA RECOVERY

C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\zpmizu6h.default this profile comes up when i run HitManPro after a recent virus attack: S.M.A.R.T. DATA RECOVERY

All Replies (2)

more options

The AppData folder is hidden by default. To see whether that is your active profile, try:

Help > Troubleshooting Information > "Show Folder" button

Then check the current folder. Match?

Tracking cookies happen, and there are many ways to manage them. However, cookies are not a security threat, so I don't suggest any drastic action on that profile. More about Firefox's cookie management features starting here: Cookies - Information that websites store on your computer.

more options

thank you for the reply. following your suggestion i found the real profile.

turns out that when I went to the config to see what was in start up, under the general tab i found that the boot option was set to a custom boot.

I changed it to be the standard boot and almost all the issues went away and the profile under AppData was completely different from what had been there

gonna continue searching for other issues that need fixing.