Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox 13 cancel my personalized options settings about once a month?

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh ideato

more options

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always.

In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case.

Thank you.

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always. In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case. Thank you.

All Replies (1)

more options