Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

firefox browser does not return to outlook email with any arrow upon completion of browsing from highlited site.

mission135
mission135
more options

I use outlook 2010 and have clicked on a highlighted site which moves me to the site in the browser. However I have not been able to return to the email without clicking on the x or closing item in the upper right hand corner. There used to be two arrows in the upper left hand corner of firefox which led me back to the email. This does not take place, and the arrows are grayed out.

I use outlook 2010 and have clicked on a highlighted site which moves me to the site in the browser. However I have not been able to return to the email without clicking on the x or closing item in the upper right hand corner. There used to be two arrows in the upper left hand corner of firefox which led me back to the email. This does not take place, and the arrows are grayed out.

Diubah oleh mission135

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmmm, I've been using Outlook and Firefox together for many years and I always had to close the Firefox window or just switch back to Outlook. Could the arrows have been a feature of an add-on? If that seems like a possibility, you could check to see whether any relevant-looking add-ons have become disabled:

orange Firefox button or classic Tools menu > Add-ons

Check both the Extensions category and Plugins category, and make sure to scroll through the entire list in case the name isn't obvious.