Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting ai.php prompt

  • 2 balasan
  • 7 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh cor-el

more options

When I visit this page http://www.facebook.com/events/382649791801714 a small window pops up with the title Opening ai.php and the following message: "You have chosen to open ai.php which is a: php File from http:www.facebook.com What should Firefox do with this file?" There are three options: Open with [Browse], Save File and Cancel. How can I prevent this unwanted window from popping up? Thanks.

When I visit this page http://www.facebook.com/events/382649791801714 a small window pops up with the title '''Opening ai.php''' and the following message: "You have chosen to open '''ai.php''' which is a: php File from http:www.facebook.com What should Firefox do with this file?" There are three options: '''Open with''' [Browse], '''Save File''' and '''Cancel'''. How can I prevent this unwanted window from popping up? Thanks.

Diubah oleh groucho43

All Replies (2)

more options

Hi,

Please try the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.

Managing profiles

Profiles Howto

more options

Such issues are usually caused by ad-blocking or security software that removes GET data from links and that makes the server send a file that Firefox wants to save.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also: