Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

It takes forever to load Cocmast's homepage and I am unable to access e-mail. I can access other sites on the internet.

  • 1 balasan
  • 2 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh user633449

bjtacy
bjtacy
more options

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

All Replies (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!